Privacy Policy
AC Hydraulic Inc. – Spare Parts Webshop (United States)
Effective Date: December 2025
AC Hydraulic Inc. (“AC Hydraulic,” “we,” “us,” or “our”) operates this spare parts webshop (the “Site”) to sell genuine AC Hydraulic products. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from the Site. By accessing or using the Site, you agree to this Privacy Policy and to the Terms & Conditions governing use of the Site and all sales.
This Site is intended for customers located in the United States only.
1. Information We Collect
1.1 Personal Information
We may collect personal information you voluntarily provide, including:
- Name and company name (if applicable)
- Billing and shipping address
- Email address
- Phone number
- Order, transaction, and payment details (processed by third-party payment providers)
- Account login information, if applicable
1.2 Automatically Collected Information
When you use the Site, we may automatically collect:
- IP address
- Browser and device information
- Pages visited, referring URLs, and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use personal information to:
- Process and fulfill orders and deliveries
- Communicate regarding orders, support requests, and account activity
- Collect applicable taxes and meet legal obligations
- Improve Site performance, functionality, and security
- Detect and prevent fraud or misuse
- Send marketing communications where permitted by law or with your consent
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core Site functionality, including checkout and shopping cart features
- Analyze Site usage and performance
You may disable cookies through your browser settings; however, doing so may limit Site functionality.
4. Sharing and Disclosure of Information
AC Hydraulic Inc. does not sell or rent personal information.
We may share information with:
- Service providers (payment processors, shipping carriers, IT providers) necessary to operate the Site
- Legal authorities where required by law or to protect our rights
All third-party service providers are contractually required to safeguard your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. Payment data is encrypted and processed securely by third-party payment providers.
Despite these measures, no system or transmission over the internet is completely secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions and provide services
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
Information is deleted or anonymized when no longer required.
7. Your Rights
Depending on applicable U.S. law, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of personal information, subject to legal exceptions
Requests may be submitted using the contact details below.
8. Children’s Privacy
This Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13.
9. International Data Processing
Although the Site serves U.S. customers only, personal information may be processed by trusted service providers located outside your state of residence.
10. California Privacy Rights (CCPA / CPRA)
This section applies only to California residents.
10.1 Categories of Personal Information Collected
In the past 12 months, we may have collected:
- Identifiers (name, address, email, IP address)
- Commercial information (purchase and order history)
- Internet activity (Site usage and interaction data)
- Approximate geolocation data (derived from IP address)
10.2 Purpose of Collection
Personal information is collected to:
- Fulfill orders and transactions
- Provide customer service
- Operate and improve the Site
- Prevent fraud and comply with legal obligations
10.3 Disclosure
We may disclose personal information to service providers for business purposes. We do not sell or share personal information as defined by the CCPA.
10.4 Your California Rights
California residents have the right to:
- Know what personal information is collected and disclosed
- Access personal information
- Request deletion of personal information
- Request correction of inaccurate information
- Not be discriminated against for exercising privacy rights
10.5 Exercising Your Rights
Requests may be submitted by:
- Email: na@achydraulic.com
- Phone: +1 (980) 213-0095
We may require identity verification and will respond within the timeframes required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The version posted on the Site at the time of use or purchase will apply.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
AC Hydraulic Inc.
11615 Allen Station Drive, Suite D
Charlotte, NC 28227
United States
Phone: +1 (980) 213-0095
Email: na@achydraulic.com